Forest Account FAQS

If you included maintenance on your alarm services, there is no cost for service, only a $25.00 Co-Pay per visit. If you do not have a maintenance package, your equipment is covered for the first year after installation. After the first year there is a $25. Residential trip charge and $85. per hour labor plus any material costs.

Some cities do charge a fee for sending dispatch for a false alarm. If you have any questions, please contact us at 708-452-2000

We bill all accounts quarterly; January, April, July and October.

We do not mail invoices. Billing is done quarterly and automatically charged to your credit card or deducted from your checking account. If you would like a quarterly statement emailed to you, contact Linda Rutili at 708-452-2000

Forest Event History

Forest Image Sensor

Forest Service Related FAQs

Call Forest at 708-452-2000 and talk with one of our customer service specialists. We are always more than happy to assist.

The system allows a brief period for you to turn off your system before an alarm signal is sent to the Customer Monitoring Center. This gives you enough time to cancel the signal and prevent a false alarm.

Yes, to ensure your system is working correctly, please follow the following procedure; 1) Call the monitoring center at 847-879-6143 and have your system put on “test” 2) Arm your system and then check each zone by opening doors, windows, walking in front of motion detectors etc. Since your system is on test, the Forest monitoring center will not dispatch the authorities. 3) Check with the monitoring center to make sure they received the signals and take your system off of test.

Just call Forest at 708-452-2000 and we will be more than happy to assist.

Just call Forest at 708-452-2000 and we will be more than happy to assist.

Just call Forest at 708-452-2000 and we will be more than happy to assist.

No, If you have an emergency, dial 911. If you are unable to dial 911, press the emergency button on the front of your control panel

Forest Smart Devices

Forest Smart Interactive Services

Forest Smart Mobile Services

Forest Smart Sensors

Forest Smart System Notifications

Forest Video

General Forest System FAQs

Yes, you have a 24 hour backup battery installed inside your control panel.

When you hold the Emergency or Fire button for 2 – 3 seconds, an alarm is transmitted to our monitoring center. Emergency services are immediately dispatched to your location.

Your new Forest Smart Panel has exclusive Smash and Crash Protection which sends an immediate signal if it is violated. http://youtu.be/E7rtHpMPcCg

No, Your Forest Smart System uses a GSM Radio to communicate with the monitoring station,  not your phone line. With this dedicated cellular connection, your home is protected even if the phone line is cut or the Internet is interrupted. Click Here For Further Details 

When you system is armed, each zone monitors for a violation. If a zone is violated, your control panel contacts our central monitoring station through the internal GSM Radio so you never have to worry about cut phone lines. We will contact you to ensure your safety. If we cannot contact you, the appropriate authorities will be dispatched.