End User Video Verification

In an alarm situation, users receive a real-time alarm notification on their mobile devices. Clicking on the Alarm Push Notification opens the app to view a list of available live camera views. Immediately, users can either cancel or verify the alarm from the app screen based on their knowledge of the situation and camera footage, or what they’re witnessing at the premises. Recorded clips from on-site cameras are available 10 minutes prior to the alarm.

The app not only puts remote system control in the hands of the person who’s best equipped to make the decisions, but it also removes subjective decision making by central station operators. Video Verification gives the user the power to quickly confirm a valid reason to dispatch emergency responders or cancel false alarms, which can be costly.