From: Commercial Client – Barney
Message: I just wanted to let you know we have had our security system for a year now. We are very satisfied with it! On several occasions we have called the office with questions and all of our inquiries have been been answered in a professional manner.
From: Residential Customer – Demetri
Message: I’ve been with a few of the other security companies. My system started malfunctioning and ADT was of zero help. It turns out that my system was on old cellular technology and I found that out when I called a few different alarm companies (4). I decided on Forest for a number of reasons: price, product knowledge, top notch customer service, professionalism and flexibility. Those pieces come together at Forest and it’s because of the excellent people that work there. Starting with Cindy, she was patient with my needs, informative and didn’t stop until I was satisfied with the deals we made. I say deals because I was so pleased, I utilized them in my office space. The installers (Jim and Miguel) were professional, patient and through.
I’m kind of high maintenance when it comes to anything electronic so, there were a few kinks I had to work out on alarm timing, programming and direct pay. That’s where Lavita came in to help. She was also patient, knowledgeable and made sure I was completely satisfied. She was a pleasure to work with. I also wanted to make sure my my direct pay was set up correctly and that led me to Linda. Same experience, one call and it was set up. I am very pleased with their work, systems
From: Residential Customer – Maria
Message: I previously had a security system from one of the national companies and didn’t care for the customer service I received. I switched to Forest and am extremely happy with the system they installed for me and the service I’ve received after the installation. When I’ve called I always reach a real person and don’t have to deal with automated phone systems. The technician who installed my system was very conscientious and there was very little disruption in my home. I recommend Forest to all of my friends and family.
From: Commercial Client – Automotive Industry
Message: Once again Forest exceeds at meeting the expectations of customers. I requested assistance at 9:35 am and the issues were resolved by 11:15 am.
Thank you again for such great service!
From: Commercial Client – Banking Industry
Lavita has been a joy to work with. When I have had any questions or requests I have full confidence that she will find a resolve or get me an answer. I thought you should know.
Overall, you have a great staff.
From Commercial Client – Legal Industry
Thank you. Miguel was excellent! Really a super service rep. He was knowledgeable, friendly, and even funny. Thanks again!